Introduction
Have you heard rumors that Mercari can close users’ accounts? Well, it’s not just a false claim. Mercari can indeed close your account if they suspect any foul play or if you violate their policies. In this article, we will discuss the different reasons why Mercari can close your account, what happens when your account is closed, how to recover a closed account, and other important information you need to know.
Content Recap:
Reasons Mercari Can Close Your Account
There are numerous reasons why Mercari may choose to close a user’s account. In most cases, it occurs due to a violation of their terms and conditions. Here are some common reasons:
1. Acting In A Suspicious Manner
Engaging in suspicious activities can land you in trouble with Mercari. Some examples of suspicious behavior include:
- Uploading malicious code
- Exercising fraudulent behavior on the platform
- Operating too quickly on the marketplace
2. Listing or Selling Prohibited Items
Mercari has a list of prohibited items that should not be listed or sold on its platform. Failure to abide by this rule can result in a ban. Examples of prohibited items include:
- Alcohol
- Items with inflated prices
- Stolen goods
- Weapons
- Illegal items
- Tobacco products
- Animals
- Trafficked materials
3. Acting In A Prohibited Manner
Mercari has a strict code of conduct that users must adhere to. Any activity that promotes racism, violence, or discrimination can lead to an account ban. Additionally, violation of any local, state, national, or international law or regulation can result in account closure.
4. Multiple Violations Of The Terms and Conditions
While using Mercari, it’s not uncommon to accidentally violate their terms and conditions. However, frequent violations can lead to a ban. Mercari usually notifies users about specific rules they have violated.
5. Unverified Mercari Account
For the safety and security of all users, Mercari requires account verification before using it for commercial purposes. If you leave your account unverified for an extended period and then attempt to use it for commercial activities, it may result in a ban.
Recovering A Closed Mercari Account
Good news! You can actually recover a closed Mercari account. Follow these steps:
- Visit the Mercari marketplace account.
- Navigate to the “Contact Us” page.
- Select the Account option.
- Click on the “My account was limited” option.
- Choose the specific reason for your account limitation: identity verification, unusual activity, funds on hold, prohibited items or conduct.
- Fill out the form under the “Still need help” option.
- Await the response from Mercari customer service. If all goes well, they will release your account.
Is It Free To Reopen A Closed Mercari Account?
Yes, reopening a closed Mercari account is completely free of charge. Simply contact their support, lodge your complaint, and they will review your account to decide whether to lift the ban or not.