Standard Chartered Bank is a renowned international bank that operates in over 60 countries, providing a wide range of financial products and services to individuals, businesses, and corporations. With a strong presence in the United Arab Emirates (UAE), Standard Chartered Bank offers excellent customer service to its clients, ensuring their banking needs are met efficiently and promptly. In this article, we will provide you with the essential customer service contact numbers for Standard Chartered Bank in the UAE.
Content Recap:
How to Contact Standard Chartered Bank Customer Care UAE – Dubai
If you have any queries, complaints, or feedback to provide Standard Chartered Bank, you can always contact the bank customer care executives using any of the methods mentioned.
| Customer Support | Contact Details |
| Contact Number (from anywhere) | 600 522 229 |
| Live Chat | https://www.sc.com/ae/ |
| Facebook Messenger | m.me/standardchartereduae/ |
| https://twitter.com/StanChartUAE | |
| https://www.instagram.com/stanchartuae |
Contact Details for Banking Services
Standard Chartered Bank provides you with different banking services with the following contact numbers.
| Banking Service | Standard Chartered Bank Contact Number (24-hour) – UAE | Contact Number (24-hour) – Overseas |
| Personal Banking | 600 5222 88 | +971 600 5222 88 |
| Corporate & Institutional Banking (8 am to 5 pm: Sat to Thu) | 600 5482 82 | +971 4 509 6464 |
| Priority Banking | 800 4949 | +971 4 403 9639 |
| Commercial Banking or Corporate & Institutional Banking Customers | 600 548 282 Email: [email protected] | +971 4 509 6464 |
| Commercial Banking(8 am to 5 pm: Sat to Thu) | 600 5482 82 | +971 4 509 6464 |
| Priority Banking | 800 4949 | +971 4 403 9639 |
Standard Chartered Bank Branches & Contact Details
You can check all Standard Chartered Bank branches and other details below to contact them.
Standard Chartered Bank Branches in Dubai:
| City | Address | Telephone No |
| Dubai | Opposite Khaleej Centre, Al Mankhool, Bur DubaiP.O Box: 999Fax: 04-3526679 | 04 3138888 |
| Dubai | Crystal Tower, Khalidiya StreetP.O Box: 999 | 600522288 |
| Dubai | The Galleries Bldg, Downtown Jebel AliP.O Box: 999 | 600522288 |
| Dubai | Near Twin Towers, Baniyas SquareP.O Box: 999 | 600522288 |
| Dubai | Emaar Business ParkP.O Box: 999 | 600522288 |
| Dubai | Sheikh Hasher Maktoum Bin Juma Al Maktoum Bldg, Al Ras SoukP.O Box: 999 | 600522288 |
| Dubai | Dubai MallP.O Box: 999 | 600522288 |
| Dubai | First Floor, Dragon Mart 2, Intl CityP.O Box: 999 | 600522288 |
| Dubai | Downtown Dubai, Shk Zayed RdP.O Box: 999 | 600522288 |
| GarhoudP.O Box: 999 | 600522288 | |
| Dubai | Burjuman CentreP.O Box: 999 | 600522288 |
| Dubai | Sharjah Islamic CentreP.O Box: 999 | 600522288 |
Other Branches:
| City | Address | Telephone No |
| Abu Dabhi | Al Fardan Tower, Hamdan StP.O 240Fax: 02-6786866 | 02 6777400 |
| Abu Dabhi | Najda St P.O Box: 999 | 600522288 |
| Abu Dabhi | MusaffahP.O Box: 999 | 600522288 |
| Al Ain | Main Street, opposite to Mubarak CentreP.O Box: 999 | 600522288 |
| Al Ain | Main StreetP.O Box: 1240Fax: 03-7654824 | 03 7643400 |
| Jebel Ali | Jebel Ali Free ZoneP.O Box: 16920Fax: 04-8816670 | 04 8816600 |
| Sharjah | Inside Hamriya PortP.O Box: 999 | 600522288 |
| Sharjah | Al Burj Avenue, Bank StreetP.O Box: 999 | 600522288 |
| Sharjah | Al Burj Street, RollaP.O Box: 5Fax: 06-5686336 | 06 5687788 |
Contacts for Other Banking-Related Works
SMS Banking Service:
Standard Chartered Bank made it easy to pay your bill through SMS Banking. Check out these services and sample messages below.
| SMS BANKING SERVICES | SMS FORMAT | SAMPLE SMS FORMAT |
| Account balance enquiry | AB Account nickname | AB 5896 |
| Account last five transactions | MS Account nickname | MS 4552 |
| Cheque book request | CB Account nickname | CB 2552 |
| Credit card last five transactions | FT Card Last 4 digits | FT 3235 |
| Credit card outstanding balance | OB Card Last 4 digits | OB 1235 |
Note: An account nickname for your cards is the last 4 digits of your credit cards.
Standard Chartered Bank provides you with different banking services with the following contact numbers.
| Banking Service | Contact Number |
| Credit Card Balance | +971 600 5222 88 |
| Account Balance | +971 600 5222 88 |
| Transaction details | +971 600 5222 88 |
| Debit Card Blocked | +971 600 5222 88 |
| Contact Details Change | +971 600 5222 88 |
| Debit Card PIN Creation | +971 600 5222 88 |
| Close Credit Card | +971 600 5222 88 |
Grievance Redressal Cell
| Escalation | How to Contact |
| Call | +971 600 5222 88 |
Complaint about Bank
If you are not satisfied with the solution provided by Standard Chartered bank then you can contact Central Bank (UAE) consumer complaint cell through these below ways.
| Central Bank | Ways to contact |
| Contact Number | 80022823 |
| Complaint Email ID | [email protected] |
| Consumer Complaint Form | https://www.centralbank.ae/en/form/complaints |
| Contact Form | https://www.centralbank.ae/en/form/contact |
| Fax | +971 2 6916004 |
| Head Office | |
| Contact Numbers (Sun-Thu: 9 AM to 2 PM) | 02 665 222002 691 5555 |
| [email protected] | |
| Fax | +97126652504 |
| Mail Box | P.OBox: 854 |
Complaints can be registered by walking through any of these central bank branches
| Branch | P.O Box | Number | FAX |
| Al Ain | 1414 Al Ain | +971 37656656 | (+971) 37664777 |
| Dubai | Box 448 Dubai | +971 43939777 | (+971) 43939933 – 3937802 |
| Fujairah | 768 Fujairah | +971 92224040 | (+971) 92226805 |
| Ras Al Khaimah | 5000 Ras Al Khaimah | +971 172284444 | (+971) 172284646 |
| Sharjah | 645 Sharjah | +971 65592592 | (+971) 65593099 – 5593977 |
Hot Customer Service Contact Numbers:
General Customer Service: For general inquiries, account information, or assistance with any banking-related matter, you can reach Standard Chartered Bank’s customer service helpline. The dedicated team is available 24/7 to assist you with your queries. Dial the following number to get in touch:
- Customer Service Helpline: 800 4949 (within UAE)
- International Helpline: +971 4 403 9639 (outside UAE)
Credit Card Support: If you have any questions or require assistance regarding your Standard Chartered Bank credit card, such as card activation, balance inquiries, or reporting lost or stolen cards, the credit card support team is ready to help. Reach out to them using the following contact details:
- Credit Card Customer Service: 800 4949 (within UAE)
- International Credit Card Helpline: +971 4 403 9639 (outside UAE)
Online and Mobile Banking Support: For inquiries related to Standard Chartered Bank’s online and mobile banking services, including internet banking, mobile app assistance, or troubleshooting technical issues, you can contact the dedicated support team using the following contact information:
- Online and Mobile Banking Support: 800 4949 (within UAE)
- International Online and Mobile Banking Helpline: +971 4 403 9639 (outside UAE)
Priority Banking: Standard Chartered Bank’s Priority Banking offers personalized services and exclusive benefits to its high-net-worth clients. If you are a Priority Banking customer and require assistance, you can get in touch with the Priority Banking team through the following contact details:
- Priority Banking Customer Service: 800 4949 (within UAE)
- International Priority Banking Helpline: +971 4 403 9639 (outside UAE)
Phone Banking: Standard Chartered Bank’s Phone Banking service allows customers to perform various banking transactions over the phone. If you need assistance with Phone Banking services, have questions regarding specific transactions, or require guidance on using this service, you can contact the Phone Banking team using the following contact information:
- Phone Banking Customer Service: 800 4949 (within UAE)
- International Phone Banking Helpline: +971 4 403 9639 (outside UAE)
For more information about Standard Chartered Bank’s customer service and contact numbers, you can visit their official website at Standard Chartered Bank UAE.
It is important to note that contact numbers and services may be subject to change. For the most up-to-date information, please visit the official Standard Chartered Bank website or contact their customer service helpline.