How to register for Citizens Bank online banking – a step-by-step guide

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Do you want to stay on top of your finance and access your money anytime? Citizen Bank Online Banking allows users to have access to deposit accounts, loans and lines of credit, credit cards, and mortgages.

Convenient Money Management with Citizen Bank Online and Mobile Banking

With Citizen Bank online banking and mobile banking, you can easily transfer money using Zelle. You can also view transaction history and pay bills. You can transfer funds from any checking, money market, savings, or line of credit account that you have linked to your profile.

Online banking can be done using a browser or app. Mobile banking is online banking that is done on a phone or tablet. Using online banking requires a computer, tablet, mobile phone, or another device, plus an internet connection and a bank or debit card.

Checks can be deposited online through a mobile app using remote deposit capture. Simply enter the check amount, then use the app to take a photo of the front and back of the check to complete the deposit.

Monitoring your accounts closely allows you to keep your accounts safe. With online banking, you aren’t required to visit a bank branch to complete most of your basic banking transactions. You can do all of this at your own convenience, wherever you want—at home, at work, or on the go.

HOT READ: Citizens State Bank – Routing Numbers and Locations

Enrollment Process for Citizen Bank Online Banking

Enrolling in Citizens Online is quick and easy. You can create your profile using personal or account information to confirm your identity. You’ll be asked to supply your Social Security Number or Citizens account information.

How to Register for Citizen Bank Online Banking

  1. To get started with Citizen Bank online banking, kindly log in to citizensbankonline.com/olb-root/enrollment.
  2. Then enter your names.
  3. Enter your full Social Security number or TIN.
  4. Input your date of birth.
  5. Verify your account.
  6. Accept the terms.
  7. Create a User ID.

Mobile Banking

Download the Citizen Bank Mobile Banking app for iPhone®, iPad®, or Android™, and select “Enroll Now” from the login screen.

You can also log on with Mobile Banking using the same User ID and Password that you established when you enrolled in Citizens Bank Online.

Contact Information

Online Banking & Mobile Banking

Questions about personal Online Banking:

Monday-Friday 7 am to 10:00 pm EST, Saturday/Sunday 9 am-6 pm EST

Call 1-800-656-6561

Questions about Mobile Banking:

Monday-Friday 7 am to 10:00 pm EST, Saturday/Sunday 9 am-6 pm EST

Call 1-877-670-4100

Business Online Banking

Questions about Business Online Banking:

Monday-Friday 7 am-7 pm EST, Saturday 9 am-6 pm EST, Closed Sunday

Call 1-877-229-6428

Checking, Savings, Money Market, and CDs

For Questions about your Checking, Savings, Money Market, or CD:

Monday-Friday 7 am to 10:00 pm EST, Saturday/Sunday 9 am-6 pm EST

Call 1-800-922-9999

For product information or to open a new Checking, Savings, Money Market, or CD:

Monday-Friday 8 am to 9:00 pm EST, Saturday/Sunday 9 am-5:30 pm EST

Call 1-877-360-2472

Debit Card Issues

Monday-Friday 7 am to 10:00 pm EST, Saturday/Sunday 9 am-6 pm EST

Call 1-877-242-7837

To file a fraud claim or merchant dispute:

Monday–Friday 7 am to 10:00 pm EST, Saturday/Sunday 9 am–6 pm EST

Call 1-800-922-9999

Business Banking

Business Banking – Customer Service:

Monday-Friday, 7 am to 10:00 pm EST

Saturday, 9:00am-6:00pm EST

Call 1-800-862-6200

Questions about Business Online Banking:

Monday-Friday, 7 am to 10:00 pm EST

Saturday, 9:00am-6:00pm EST

Call 1-877-229-6428

Home Equity

Talk to home equity advisors about new Home Equity accounts or refinancing:

Call 1-800-340-5626

Home Equity Account Servicing:

Monday-Friday 7 am to 10:00 pm EST and Saturday and Sunday 9 am-6 pm EST

Call 800-708-6680

Loan applications:

Call 800-340-5626

Auto Loan

Auto loan servicing:

Monday-Friday 7 am to 10:00 pm EST and Saturday and Sunday 9 am-6 pm EST

Call 800-708-6680

Manage Your Title:

Update the name on your title, change the title state, request a duplicate title, or obtain a lien satisfaction. Handling time may vary by state DMV.

Call 866-999-0116

Citizens Pay

Monday-Friday 9 am to 6:30p EST and Saturday and Sunday 9 am-6 pm EST

For customer support, please call our toll-free number: 888-522-9881

Students

Student Borrowing:

Call 1-888-411-0266

Banking For Students:

Call 1-800-600-0008

IRA Savings and IRA CDs

For questions about a Citizens IRA, please call Citizens Retirement Services at 1-800-948-7200.

Mortgage

Questions about your existing mortgage account:

Call 1-800-234-6002

Refinance or apply for a new mortgage:

Call 1-888-514-2300

Investments and Retirement

Questions?

Citizens Securities, Inc.℠ existing investment and retirement accounts:

Call 1-866-919-4520

SpeciFi® digital advisor enrollment assistance or account inquiries:

Call 1-866-471-5465

Clarfeld | Citizens Private Wealth™ or automated account inquiries:

Call 1-866-605-4357

SEE ALSO: Citizens National Bank – Routing Numbers and Locations

Conclusion

Internet banking with Citizen Bank provides a convenient and secure way to manage your finances. Whether you prefer online banking or mobile banking, Citizen Bank has you covered with a wide range of features and services. Enrolling in Citizen Bank Online Banking is easy, and their customer service team is available to assist you with any inquiries. Take advantage of the benefits of online banking and enjoy the flexibility and control it offers.

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