As a customer of the Commercial Bank of Dubai (CBD) in the United Arab Emirates (UAE), it’s important to know the contact details for their customer care services. Whether you have a query, need assistance, or want to provide feedback, CBD’s customer care team is dedicated to ensuring a seamless banking experience for its customers. In this article, we will provide you with the necessary contact information to reach CBD’s customer service department.
Content Recap:
How to Contact Commercial Bank Of Dubai Customer Care UAE – Dubai
Contact CBD Bank
If you have any queries, complaints, or feedback to provide CBD Bank, you can always contact the bank customer care executives using any of the methods mentioned below.
| Customer Care Support | Contact Details |
| Contact Number (Within UAE) | 600575556 |
| Contact Number (Outside UAE) | +971 600 575 556 |
| Email Address | [email protected] |
| SMS Banking Registration | 600 575 556 |
| Contact Form | https://www.cbd.ae/general/contact-us |
| Live Chat | https://www.cbd.ae |
| Facebook Messenger | m.me/CBDUAE |
| Twitter Direct Message | https://twitter.com/CBDUAE |
| Instagram Message | https://www.instagram.com/cbduae/ |
CBD Bank Branches & Contact Details
You can check all CBD bank branches and other details below to contact them.
| Branch Name | Branch Address | Branch Timings |
| Main Branch | Al Ittihad St. Port Saeed Opposite Deira City Center | 8 am to 3 pm (Mon-Thu, Sun) |
| Attijari Al Islami – Main Branch | Itihad Street, Port Saeed | 8 am to 3 pm (Mon-Thu, Sun) |
| Sharjah Branch | King Abdul Aziz Street (Immigration Road), Al Qasimia Area, Beside Al Madina Supermarket | 8 am to 3 pm (Mon-Thu, Sun) |
| Ras Al Khaimah Branch | Al Quawasim Corniche Road, KAY Invest Building, Between Adnoc Petrol Station and Al Safeer Market | 8 am to 3 pm (Mon-Thu, Sun) |
| Ghusais Branch | Al Ghusais 1, Al Nahda Road, Mozna Building next to UAE Exchange, Opposite Union Co-Operative Society | 8 am to 3 pm (Mon-Thu, Sun) |
| Baniyas Branch | Baniyas Road, Near Al Maktoum Hospital, Near Baniyas Metro Station | 8 am to 3 pm (Sat-Thu) |
| Dubai Branch | Al Mankhool Street Opposite Al Khaleej Center, Next to Al Ain Center | 8 am to 3 pm (Mon-Thu, Sun) |
| Sheikh Zayed Branch | Sheikh Zayed Road, Near Financial Center Metro Station, Beside Al Attar Tower | 8 am to 3 pm (Mon-Thu, Sun) |
| Al Quoz Branch | Sheikh Zayed Road, Next to Garden Center | 8 am to 3 pm (Sat-Thu) |
| Jebel Ali Branch | Jebel Ali Free Zone, Gate No.3 | 8 am to 3 pm (Mon-Thu, Sun) |
| Zayed The First – Electra Street | Zayed The First Street (Old Electra Street), Next to El Dorado Cinema | 8 am to 8 pm (Mon-Thu, Sun) |
| Al Wahda Mall | Al Wahda MallHazza Bin Zayed St, Old Airport Rd | 10:00 am to 10:00 pm (Mon-Thu, Sun) |
| Al-Ain Mall Branch | Al-Ain Mall BranchOthman Bin Affan Street – Abu DhabiGround Floor | 10:00 am to 10:00 pm (Mon-Thu, Sun) |
A Complaint about CBD Bank
If you are not satisfied with the solution provided by CBD Bankthen you can contact Central Bank (UAE) consumer complaint cell through these below ways.
| Central Bank | Ways to contact |
| Contact Number | 80022823 |
| Complaint Email ID | [email protected] |
| Consumer Complaint Form | https://www.centralbank.ae/en/form/complaints |
| Contact Form | https://www.centralbank.ae/en/form/contact |
| Fax | +971 2 6916004 |
| Head Office | |
| Contact Numbers (Sun-Thu: 9 AM to 2 PM) | 02 665 222002 691 5555 |
| [email protected] | |
| Fax | +97126652504 |
| Mail Box | P.OBox: :854 |
Complaints can be registered by walking through any of these central bank branches
| Branch Name | P.O Box | Number | FAX |
| Al Ain Branch | 1414 Al Ain | +971 37656656 | (+971) 37664777 |
| Dubai Branch | Box 448 Dubai | +971 43939777 | (+971) 43939933 – 3937802 |
| Fujairah Branch | 768 Fujairah | +971 92224040 | (+971) 92226805 |
| Ras Al Khaimah Branch | 5000 Ras Al Khaimah | +971 172284444 | (+971) 172284646 |
| Sharjah Branch | 645 Sharjah | +971 65592592 | (+971) 65593099 – 5593977 |
Hot Customer Service Contact Numbers:
- CBD Phone Banking: CBD offers a comprehensive phone banking service to assist customers with their banking inquiries and transactions. You can reach their phone banking service 24/7 by calling the following numbers:
- UAE Toll-Free: 800 223
- International: +971 4 503 9000
- CBD Customer Care: For general inquiries, feedback, or complaints, you can contact CBD’s Customer Care team. They are available Sunday to Thursday, from 8:00 AM to 3:30 PM. Here are the contact details:
- UAE Toll-Free: 800 227
- International: +971 4 212 1000
- Email: [email protected]
CBD Online Support:
In addition to the phone-based customer care services, CBD provides online support for customers who prefer digital channels. You can visit their website or use the following online resources for assistance:
- CBD Website: The official website of Commercial Bank of Dubai is a valuable source of information regarding their products, services, and customer support. Visit their website at: Commercial Bank of Dubai Website
- CBD Online Banking: CBD offers a secure and convenient online banking platform. You can access your accounts, perform transactions, and find answers to frequently asked questions (FAQs) through their online banking portal. Visit: CBD Online Banking
- CBD Mobile Banking App: For customers who prefer banking on the go, CBD has a mobile banking app available for iOS and Android devices. The app provides a range of features and allows you to access customer support easily. You can download the app from the following links:
CBD Social Media Channels:
CBD maintains an active presence on various social media platforms, which can be an alternative way to reach out to their customer care team or stay updated with the latest news and offers. You can find them on:
- Facebook: Commercial Bank of Dubai on Facebook
- Twitter: @CBD_tweets
- Instagram: @commercialbankofdubai
Contacting CBD’s customer care through these channels can be helpful for quick responses to your queries or concerns.
Dear Cbd team i apply for credit card but on application give me this massage touch our nearest branch i have 5600 salary and transfer to bank account every month i have already 2 other banks credit cards kindly check my status and update me