AJMAN Bank is a leading Islamic bank in the United Arab Emirates, offering a wide range of financial services and products to individuals, businesses, and corporate clients. As a customer-centric institution, AJMAN Bank places great emphasis on providing excellent customer service and support. If you are an AJMAN Bank customer in the UAE and require assistance, here are the customer care contact details you need to know:
Content Recap:
How to Contact AJMAN Bank Customer Care UAE – Dubai
If you have any queries, complaints, or feedback to provide, you can always call any of the Ajman Bank Contact numbers.
| Customer Care Support | Contact Details |
| Contact Number (Inside UAE) | 80022 |
| Contact Number (Outside UAE) | +971 47076888 |
| Email Address | [email protected] |
| Contact Form | http://www.ajmanbank.ae/site/contact-us.html |
| Facebook Messenger | m.me/ajmnbank |
| Twitter Direct Message | twitter.com/ajman_bank |
| Instagram Message | https://www.instagram.com/ajmanbank/ |
Contact Details for Banking Services
| Banking Service | Contact Details |
| Investor Support | [email protected] |
| Phone Banking | 80022 |
SMS Banking:
- If you subscribe to the SMS Banking Service, you’ll get alerts from the bank when any transaction(s) take(s) place.
- For all financial transactions, you need to enter MPIN to complete the transaction. A confirmation key will be sent to the customers which they need to enter to complete the transaction.
Just follow 3 easy steps:
- Using specific codes, Ajman Bank provides a self-service function that helps you to request your account information.
- For example: To check the account balance,
- Type an SMS command from your registered mobile e.g. BAL<space>your 12-digit account number
- Send to 7700.
- Get the information on Screen.
Specific Code:
Please check the below codes for Specific Services.
| Service | Code |
| Last 5 Transactions | LTX |
| Account Balance | BAL |
| Exchange Rates | EX |
| Fund Transfer to other Ajman Bank Account | FTT |
| Fund Transfer to Own Account | FTO |
| Account Summary | AD |
AJMAN Bank Branches & Contact Details
Check AJMAN Bank branches in Dubai, Abu Dhabi & other Emirates along with other details to contact them.
| Branch | Address | Phone Number |
| Al-Ain | Al-Ain Branch Sheikh Khalifa Street, Al Ain, P.O.Box:114499 | 9713 799 7474 |
| Abu Dhabi | Khalidya Branch Shk Zayed First Street, P.O.Box 114499, Abu Dhabi | 9712 654 7777 |
| Dubai | Jumeriah Branch,Jumeirah No-3,Jumeirah, P.O. Box 376262, Dubai, UAE. | 9714 707 6871 |
| Dubai | Garhoud Branch, Red Avenue Building, Garhoud Area, Next to GGICO Metro Station, P.O. Box 376262, Dubai, UAE. | |
| Ajman | AFZA – Pay Office Ajman Freezone | 9716 701 8531 |
| Ajman | Al Etihad Road Fax : +9716 747 9990 | 9716 747 9999 |
| Ajman | Khalifa Branch, Khalifa StreeFax : +971 6 7460065 | 9716 701 8656 |
| Sharjah | Buhairah Corniche Branch, Buhairah Corniche Road,P.O. Box 80088, Sharjah, UAE | |
| Abu Dhabi | 19th st – Abu Dhabi |
Grievance Redressal Cell
| Complaint to AJMAN Bank | Process |
| Escalation 1 | When you raise a complaint, AJMAN Bank provides you with a Complaint Ticket Reference Number within 24 hours. They will endeavor to resolve complaints within 5 working days. |
| Escalation 2 | In case follow-up is required with third-parties, then it may take up to 21 working days in exceptional conditions, due to reliance on the resolution by third-parties may take up more than 21 working days. |
Complaint about Bank
If you are not satisfied with the solution provided by AJMAN bank then you can contact Central Bank (UAE) consumer complaint cell through the below ways.
| Central Bank | Ways to contact |
| Contact Number | 80022823 |
| Complaint Email ID | [email protected] |
| Consumer Complaint Form | https://www.centralbank.ae/en/form/complaints |
| Contact Form | https://www.centralbank.ae/en/form/contact |
| Fax | +971 2 6916004 |
| Head Office | |
| Contact Numbers (Sun-Thu: 9 AM to 2 PM) | 02 665 222002 691 5555 |
| [email protected] | |
| Fax | +97126652504 |
| Mail Box | P.OBox: :854 |
Complaints can be registered by walking through any of these central bank branches
| Branch | P.O Box | Number | FAX |
| Al Ain | 1414 Al Ain | +971 37656656 | (+971) 37664777 |
| Dubai | Box 448 Dubai | +971 43939777 | (+971) 43939933 – 3937802 |
| Fujairah | 768 Fujairah | +971 92224040 | (+971) 92226805 |
| Ras Al Khaimah | 5000 Ras Al Khaimah | +971 172284444 | (+971) 172284646 |
| Sharjah | 645 Sharjah | +971 65592592 | (+971) 65593099 – 5593977 |
Hot Customer Service Contact Numbers:
- Customer Service Helpline: AJMAN Bank has a dedicated customer service helpline to address various queries, concerns, and requests. You can reach out to their customer service team by dialing the following number:
- UAE Toll-Free: 800 22
- International Customer Care: If you are calling from outside the UAE, AJMAN Bank provides international customer care assistance as well. To contact the international customer care team, dial:
- International: +971 6 742 9777
- WhatsApp Banking: AJMAN Bank offers a convenient WhatsApp banking service, allowing customers to access certain banking services through the popular messaging app. You can initiate a chat with AJMAN Bank’s WhatsApp banking service by adding their verified contact number to your WhatsApp contacts:
- WhatsApp Banking: +971 6 742 9777
- Email Support: For non-urgent inquiries or if you prefer written communication, you can contact AJMAN Bank’s customer support team via email. Send your queries or concerns to:
- Email: [email protected]
- Online Enquiry Form: AJMAN Bank provides an online enquiry form on their official website, which allows you to submit your questions or requests electronically. To access the form, visit the AJMAN Bank website and navigate to the “Contact Us” section.
- Branch Visits: If you prefer face-to-face interaction, you can visit one of AJMAN Bank’s branches located across the UAE. The bank has a network of branches in prominent cities, including Dubai, Abu Dhabi, Sharjah, Ajman, and Ras Al Khaimah. To find the nearest branch to you, visit the AJMAN Bank website and use their branch locator tool.
It’s worth noting that AJMAN Bank strives to provide prompt and efficient customer service. However, response times may vary depending on the nature of your inquiry and the volume of customer requests.
For more information about AJMAN Bank’s products, services, and customer care, you can visit their official website: AJMAN Bank Official Website
Remember to have your account details or relevant information ready when contacting AJMAN Bank’s customer care to ensure a smooth and efficient resolution to your query or request.