ADIB (Abu Dhabi Islamic Bank) is one of the leading Islamic banks in the United Arab Emirates (UAE), offering a wide range of banking services and products to its customers. As with any bank, it’s important for customers to have access to reliable customer service in case they have queries, concerns, or need assistance with their accounts. In this article, we will provide you with the contact numbers and information you need to reach ADIB Bank’s customer service in the UAE.
Content Recap:
How to Contact ADIB Bank Customer Care UAE – Dubai
Contact ADIB Bank
If you have any queries, complaints, or feedback to provide ADIB bank, you can always contact the bank ADIB numbers or through any of the methods mentioned.
| Customer Support | Contact Details |
| Contact Number (Inside UAE) | 600503033 |
| Contact Number (Outside UAE) | +971 26100600 |
| Email Address | [email protected] |
| Chat Support | https://www.adib.ae/en/Pages/Contact.aspx |
| Facebook Messenger | http://m.me/ADIB |
| Twitter Direct Message | https://twitter.com/adibtweets |
| Instagram Message | https://www.instagram.com/adib_bank/ |
Reporting Fraud:
Contact ADIB immediately at their 24/7 available Call Center if you notice any unusual/ suspicious activity on your account.
| Ways to Report | Ways to Contact |
| Local (UAE) | 600503033 |
| International | +971 2 6100600 |
| [email protected] | |
| Customer Service Email | [email protected] |
Contact Details for Banking Services
ADIB Bank provides you with different banking services with the following contact numbers, Email & SMS.
| Banking Service | Inside UAE | Outside UAE |
| Personal Banking | 600503033 | +971-2-6100600 |
| Business Banking | +971 2657 8777 | +971 2 657 8777 |
| Priority Banking | 800 200 | +971 2 4129000 |
| Private Banking | 800 072 | |
| Phone Banking | 600 543216 | Get more details about ADIB Phone Banking HERE. |
| SMS Banking | To check your account balance, SMS ‘BAL’ to 2400 Standard Etisalat SMS sending charges apply | |
| Wholesale Banking | [email protected] |
ADIB Branches & Contact Details
You can check all ADIB bank branches and other details below to contact them.
| Branch | Phone NumberInside UAE | Phone NumberOutside UAE | Fax | Address |
| Al Istiqlal Branch | 600544400 | +9712 6812161 | +9712 6326946 | Istiqlal Rd., P.O. Box 6316, Abu Dhabi |
| Al Khubairah Branch | 600525500 | +9712 6811511 | +9712 6811068 | Zayed 1st Street, Khalidya area, P.O. Box: 6316, Abu Dhabi |
| Corniche Branch | 600525500 | +9712 6811511 | +9712 6226653 | Corniche Road, Sheikha Mariam Bint Hamdan Building, P.O. Box: 3662, Abu Dhabi |
| Khalifa City ‘A’ Branch | 600525500 | +9712 6811511 | +9712 5564352 | Khalifa City A, Abraj Towers, Ground floor, Abu Dhabi, P.O. Box 115050 |
| Madinat Zayed Branch | 600525500 | +9712 6811511 | +9712 8848450 | Madinat Zayed main street, P.O. Box: 58158 |
| Mazyad Mall branch | 600525500 | +9712 6811511 | +9712 5532723 | Mohammed Bin Zayed City, Abu Dhabi, P.O. Box 112242 |
| Musaffah Branch | 600525500 | +9712 6811511 | +971 2 5548308 | Musaffah Main RD, P.O. Box 105335 |
| Salam Branch | 600525500 | +9712 6811511 | +971 2 6713990 | Al Salam Street, Al Wahda Tower, P.O. Box: 37647, Abu Dhabi |
| Oud al Touba Branch | 600525500 | +9712 6811511 | +971 3 7511199 | Oud Al Touba Round About,P.O. Box: 18781, Al Ain |
| Sanaiya Branch | 600525500 | +9712 6811511 | +971 3 7216400 | Al Sanaiya Area, P.O.Box: 13831, Al Ain |
| DownTown Branch | 600525500 | +9712 6811511 | +971 6 7457117 | Al Ittihad Street, P.O. Box: 414, Ajman |
| Khalifa street Branch | 600525500 | +9712 6811511 | +971 6 7462323 | Sheikh Khalifa Street, Union Insurance Building, P.O. Box: 414, Ajman |
| Banks Street | 600525500 | +9712 6811511 | +971 4 3966713 | Khalid bin Walid Rd., P.O. Box 115689 Bur Dubai – Dubai |
| Deira Branch | 600525500 | +9712 6811511 | +971 4 2658167 | Abu Baker Al Siddique Rd, P.O. Box 118977 |
| Sheikh Zayed Road | 600525500 | +9712 6811511 | +971 4 3407110 | Sheikh Zayed Road, Between 3rd & 4th Interchange, P.O. Box 52053 |
| Fujairah Branch | 600525500 | +9712 6811511 | +971 9 2226766 | Hamad Bin Abdullah Road, Abdul Rahman Kayed Building, P.O. Box: 2696, Fujairah |
| Ras Al Khaimah Branch | 600525500 | +9712 6811511 | +971 7 2280664 | Next to Manar Mall P.O. Box: 29494 |
| Al Buhairah Branch | 600525500 | +9712 6811511 | +971 6 5563566 | Al Buhairah Corniche, Saeed Al Ghafli Building, P.O. Box: 31400, Sharjah |
| Al Qassimiya Branch | 600525500 | +9712 6811511 | +971 6 5724448 | King Abdul Aziz Road, P.O. Box: 31400, Sharjah |
Contacts for Other Banking-Related Works
ADIB Gold Center Locations:
| Emirate | Gold Center Branch |
| Abu Dhabi | Al Bateen BranchKhalidiya BranchSheikh Zayed Main BranchKhalifa City A BranchBaniyas Branch |
| Dubai | Dubai Internet City (Arenco) BranchJumeirah BranchEmaar Square BranchAl Barsha Mall Branch |
| Al-Ain | Oud Al Touba Ladies BranchAl Hili Mall BranchTawam Branch |
| Sharjah | Al Buhairah Branch Sharjah Branch |
ADIB Business Centers locations:
| Emirate | Branch – Location |
| Abu Dhabi | Sheikh Zayed: Shk Rashid Bin Saeed St, ADIB Head Quarters |
| Sharjah | Al Buhaira: Al Buhairah, Corniche St, Emirates Sale Tower, P1 floor + Mezzanine |
| Dubai | Dubai Internet City: Sheik Zayed Road, Dubai Internet City, Arenco Tower, Ground floor/ connected to the branch + 24 floor Al Riqqa: Al Riqqa St, Al Fahd Plaza Building, Mezzanine JAFZA: Jebel Ali, JAFZA, From Gate#7 Behind ENOC Station, ADIB 2nd Building connected to the branch, Ground floor |
| Al-Ain | Al-Ain: Shk Zayed St, Sheikha Fatma Bin Nahyan Building, Near Clock Tower, Mezzanine 2 |
Grievance Redressal Cell
| Complaint to ADIB Bank | Name | Designation | Email ID |
| Escalation 1 | Chief Operating Officer, Retail Banking | Head of Complaints Resolution Unit | [email protected] |
| Escalation 2 | Mr Maher Al Ruz | Chief Operating Officer,Retail Banking | [email protected] |
Hot Customer Service Contact Numbers:
- General Customer Service: ADIB Bank’s general customer service helpline is available 24/7 to assist customers with a wide range of inquiries. Whether you need help with account-related issues, card services, or general banking information, you can contact ADIB’s customer service representatives through the following numbers:
- UAE Toll-Free Number: 800 2828
- International Contact Number: +971 2 610 0600
For customers in the UAE, the toll-free number ensures that you can reach ADIB’s customer service without incurring any charges. The international contact number is useful if you are calling from outside the UAE or prefer to use it for any reason.
- Online and Mobile Banking Support: ADIB Bank provides robust online and mobile banking services, allowing customers to manage their accounts, make payments, and perform various transactions conveniently. If you encounter any issues with ADIB’s online or mobile banking platforms, or if you need guidance on how to use specific features, you can contact the online banking support team at:
- UAE Toll-Free Number: 800 2288
- International Contact Number: +971 2 610 0600
The online and mobile banking support team can assist you with troubleshooting, technical difficulties, password resets, and any other related matters to ensure that you have a seamless digital banking experience.
- Credit Card Customer Service: ADIB Bank offers a range of credit cards tailored to suit different customer needs. If you have questions about your credit card statement, or rewards program, or need assistance with reporting a lost or stolen card, you can contact ADIB’s credit card customer service using the following numbers:
- UAE Toll-Free Number: 800 2273
- International Contact Number: +971 2 610 0600
The credit card customer service team can also help you with card activation, limit increases, and provide information on the latest credit card offers and promotions.
- Complaints and Feedback: If you have a complaint, or feedback, or wish to escalate an issue that has not been resolved to your satisfaction, ADIB Bank has dedicated channels to address such matters. You can reach the Complaints Management Unit through the following numbers:
- UAE Toll-Free Number: 800 844 8889
- International Contact Number: +971 2 610 0600
ADIB Bank takes customer feedback seriously and strives to ensure that concerns are addressed promptly and effectively.
For more information about ADIB Bank and its services, you can visit their official website at ADIB Bank. The website provides detailed information about their products, services, branch locations, and frequently asked questions (FAQs).